The Co-op has unveiled a brand new online delivery service that uses electric cargo bikes.

Thursday, April 11, 2019

It’s the first time the grocery retailer has offered online deliveries via a dedicated website, and orders will initially be fulfilled using the electric bikes, which are human powered but feature a zero-emission electric motor for assistance.

The Co-op said a courier delivers the items within two hours for a standard £5 charge on a minimum £15 spend.

The service will initially be available to shoppers within a four kilometre radius of a store on the Kings Road in London’s Chelsea, before being rolled out to a further eight London stores.

The retailer added that there are plans to make online shopping available in a number of UK towns and cities.

As the leaders in convenience shopping, we want to look at different ways of bringing our award-winning products closer to shoppers, and this new service does exactly that,” Co-op head of food digital Chris Conway said.

James FitzGerald, managing director of, said: “We are thrilled that a highly respected national brand like Co-op are demonstrating environmental leadership by launching their online delivery service using e-cargobikes.We are re-imagining grocery deliveries and exploring a more sustainable transport system with our e-cargobikes that can do the same job as a van while requiring a fraction of the energy.

The Co-op said it was considering a number of different home delivery schemes.

It recently announced a free taxi grocery delivery service at eight stores around the UK.

It is also trialling the use of robots in Milton Keynes to make small deliveries from a local store.